Agency dedicated to Microsoft Copilot Studio
AI agents inside your Microsoft 365.
Live in three weeks.
Dalesto designs, deploys and steers your Copilot Studio agents. On your tenant, with your data, no new infrastructure to secure.
A Copilot Studio agent
Your data, where it already lives
It finds the right information, answers in your teams' language and carries out the action in your tools.
The right model for every task
Where your teams already work
Your agent, inside your Microsoft 365 environment.
Why now
You already have the infrastructure.
What's missing is the agents.
Your Microsoft environment is already there. We scope the access, licences and credits you need before we build. All the value, and all the cost, comes down to design.
01
Your data, under control.
Access, sources, connectors and models are configured with your IT team, under your Entra security and DLP rules. Each agent only uses what you have authorised.
02
Microsoft bills on usage.
On the Microsoft side, Copilot Credits are consumed when the agent works. Credits and licences depend on configuration and delivery channel: we estimate them during scoping, before building.
03
These are not chatbots anymore.
Your agents query the ERP, run workflows, hand off to each other. They do the work rather than just answering.
“A well-designed agent pays off twice:
time saved, and the trust of your teams.”
Multi-model orchestration
One agent. The right model for every task.
Copilot Studio remains your single platform. Depending on your needs and constraints, the agent can use GPT, Claude or Mistral — without changing your teams' experience.
Speed
For frequent requests and immediate answers.
Reasoning
To analyse, compare and handle complex cases.
Constraints
To balance privacy, hosting and cost.
Services
Three ways to work together
From the lightest to the most involved. All services are fixed-fee quotes, separate from Microsoft credits.
1 day
Copilot Studio diagnostic
One targeted use case or scope, mapped: costs estimated, a prioritised roadmap. You know what to launch, in what order, and for how much.
For: IT leaders or executives who want clarity before committing.
Most requested
3 weeks
First agent in 3 weeks
One agent live in Teams or Microsoft 365 Copilot, tested by your teams, plus the handover to run it without us.Timeline applies to a scoped use case, once the required access and approvals are in place.
For: a team with an identified use case that wants something concrete.
4 to 12 weeks
Governance and cost control
Agent inventory, DLP rules, credit tracking: you know who runs what, and what it costs.
For: organisations where agents are already multiplying.
Method
How we work
- 1Scoping the use case and estimating credits.
We cost before we build, using the official estimator and our production data.
- 2Licence, data and security prerequisites.
Nothing goes live without IT sign-off: connectors, DLP, the agent's Entra identity.
- 3Build and test with real users.
Real users, on their real cases, not scripted demos.
- 4Go-live and handover.
Your teams know how to administer, evolve and monitor the agent.
- 530-day review.
The agent is running, teams are using it, the results are there: we check it together before handing over the reins.
Use cases
Agents for precise tasks
A few examples of what can be built: one agent, several handing off, or a full workflow.
Internal HR support
TeamsAnswers leave, payroll and benefits questions, and raises an HR ticket when it doesn't know.
Sources: HR SharePoint, Entra directory · Models: fast model for triage, reasoning for complex cases
Procurement agent duo
Multi-agentOne agent qualifies the purchase request, a second queries the ERP and prepares the purchase order: the two hand off within a workflow.
Sources: ERP via MCP, supplier catalogue · Channel: Teams
Regulatory watch
Computer-usingA computer-using agent checks official portals with no API, compares against internal procedures and flags gaps every week.
Sources: regulatory portals, quality SharePoint · Models: reasoning for gap analysis
Sales meeting prep
M365 CopilotCompiles account history, open items and news before each meeting, right inside Outlook.
Sources: Dynamics 365, Outlook, web · Models: long-form summary with citations
Supplier enquiries
WorkflowAnswers on order or invoice status, triggers the follow-up workflow and escalates only disputes to accounting.
Sources: ERP via MCP, supplier mailbox · Channel: Teams and email
Customer FAQ on your website
WebAnswers sourced from your product documentation, escalation to a human as soon as confidence drops.
Sources: product documentation, CRM · Models: fast model, citation guardrails
About
One tool, practised every week.
Dalesto is an agency dedicated to Microsoft Copilot Studio.
Design, deployment and governance of AI agents.
One tool, because the platform changes every month, and you have to use it every week to advise well.
What you gain: no learning curve at your expense, estimates grounded in real projects, and an honest opinion when Copilot Studio is not the right tool.
Founded by Jonathan Delmas
Twelve years in consulting, over 1,500 professionals trained in generative AI, AI ambassador for French Tech Grand Paris.
FAQ · Copilot Studio
Frequently asked questions
What is a Copilot Studio agent, and how do teams adopt it?
+
A Copilot Studio agent is an AI assistant built inside Microsoft 365 that answers and acts on your SharePoint, Teams, Outlook or ERP data. It gets adopted when it rests on a precise use case, chosen sources and users involved from day one: that is the Dalesto method, and it is what gets an agent used in its first week.
How much does a Copilot Studio agent cost per month?
+
Copilot Studio is billed on usage, in Copilot Credits. Credit consumption and licence needs depend on how the agent is configured and on the channel it is delivered through (Teams, SharePoint, website, Microsoft 365 Copilot). Dalesto estimates both during scoping, before building, then measures actual consumption 30 days after go-live. This Microsoft cost is separate from Dalesto's services (diagnostic, build, governance), which are quoted on request.
Is Copilot Studio secure for company data?
+
Yes: a Copilot Studio agent runs inside your Microsoft 365 tenant, under your permissions, your DLP (data loss prevention) rules and your Microsoft Entra directory. It respects each user's existing access rights and has its own Entra identity, which your IT team can inventory, monitor or disable. If you choose an external model (Claude, for example), some data may be processed outside Microsoft: that choice remains yours and is validated with your IT team.
Do we need a Microsoft 365 Copilot licence to use Copilot Studio?
+
No, and two things must be kept apart. To build and administer agents in the Copilot Studio tool, no Microsoft 365 Copilot licence is required: billing is in Copilot Credits. To use an agent once published in Teams, SharePoint or on a website, your staff only need their standard Microsoft 365 licence. The Microsoft 365 Copilot licence only serves to reach the agent inside the Copilot experience (Word, Outlook, Copilot chat). Dalesto sets out the right licence configuration at the diagnostic stage.
How do we govern the Copilot Studio agents already built in our company?
+
Governing Copilot Studio agents starts with an inventory: which agents run, for which users, on which sources, and how many credits they consume. Dalesto consolidates what works, improves what can be improved and sets the framework for the next agents, in step with the Microsoft 365 admin centre.
Can a Copilot Studio agent be administered without technical skills?
+
Yes. Copilot Studio is a no-code platform: a trained administrator can change an agent's instructions, sources and connectors, track its consumption and evolve it. Every Dalesto engagement includes the agent's documentation and a skills handover, so your teams are fully autonomous after go-live.
Can a Copilot Studio agency work alongside our Microsoft integrator?
+
Yes, as a complement. The Microsoft integrator keeps infrastructure, licences and network; the specialist agency brings the design, build and steering of AI agents. Dalesto is a French consultancy dedicated solely to Microsoft Copilot Studio, working in France and internationally with SMEs, mid-caps and large groups.
How do we know whether Copilot Studio is the right tool for our AI project?
+
Copilot Studio is the right tool when a company already runs Microsoft 365 and wants AI agents connected to its internal data, with no new infrastructure. Dalesto offers a 30-minute scoping call to review the use case, the Microsoft 365 environment and priorities, then gives a clear opinion and a way forward.
Contact
A 30-minute call to find out whether Copilot Studio is the right tool for your case.
If it isn't, we'll tell you.
Calls and engagements in French, English and Spanish.